Software Maintenance and Support
We offer complete software support and maintenance services to keep your software 100% efficient, updated, accessible and glitch-free!
We fix bugs, add new features, and update your software to work with the latest technologies, ensuring it meets your business needs.
Trusted by 100+ Happy Clients
Software Support and Maintenance
Do you work with a distinctly average Software support and maintenance company? Has your company’s maintenance cost become burdensome?
Veztraa Solutions can provide IT support and maintenance services. Our Software maintenance and support experts are always available to respond to your needs, whether it’s ongoing administrative management, hosting and server configuration, technical consulting, third-party integration, or enhancement of your website or web-based software.
Modifications & Technical Improvements
We can modify if any feature is not working as expected or if a new feature is to be added to enhance UI/UX by doing a thorough code review, checking technical functionalities, understanding how modules are interacting, and so on. We additionally manage code readability for future needs and latest version control.
Bug & Glitch Removal
We identify the bug and try to fix it from the backend instead of making changes in multiple platforms (iOS/Android individually) to save time and avoid version updates on the store for minor changes/bug fixes. We then find the route course of the bug and fix it permanently by applying the relevant solution.
Performance Improvements
We use GT Matrix & Google services to check the performance and responsiveness of the app on various devices across browsers. We then remove unnecessary JS and CSS images for query optimization, minimize long/unnecessary responses generated from API for quick turnaround of data display & reduce load time.
Why is Software Maintenance and Support Service Important?
The top priority is always delivering a seamless and optimal user experience through reliable and well-maintained software or apps.
AVOID NEGATIVE REVIEWS & DECREASE BOUNCE RATE
Once your app/website is LIVE, we fix mis-functionality on priority basis to avoid negative reviews in case of mobile or bounces in-case of website.
OS & BROWSER VERSION UPDATE
In order to have your app/software LIVE & accessible throughout, we ensure browser/OS versions are updated.For instance, Apple discards an app if deprecated controllers/methods are used like UIWebview, UISearchController etc. or say, as per Google policy, we must maintain the current minimum version level.
STABLITY & SCALIBILITY
Your app/software runs smooth, stable when glitches are fixed on priority basis & bugs are removed. We can help you add any feature/ or UI changes at later stage to scale your app/website.
The Value We Offer Our Clients
We ensure your experience with us is hassle-free and transparent.
Optimized Solution
We provide you with software support and maintenance services that allow your team to maximize the benefit of the innovative solution developed to resolve your business problems and generate higher returns.
Long-Term Partnership
We believe in a continuous, long-term association to understand and support your evolving needs as your business grows, and help you achieve sustained user engagement and returns.
Diverse Skills
Our in-house experts stay on top of the latest market trends and technologies to provide complete support across all platforms—you’ll get 350+ skilled specialists to fulfill your needs.
Fair Time Zone
We work in IST with overlapping hours to give you real-time collaboration. In urgent or crisis scenarios, we’re here for you around the clock—no matter your time zone.
We Partner with you Through these Business-Friendly Models
Dedicated Resource/Team | On-demand/Hourly | |
|---|---|---|
| Definition | We provide support round the clock with resources or team working dedicatedly for your organization to fix any problem / develop any feature on a priority basis. | We provide support once your demand is placed, we allocate an available resource suitable to your need and help you complete the work on an hourly basis. |
| Resource | DDedicated Resource | Resource as per availability* |
| Association | Long-term association | Demand based association |
| Response Time | Prioritized and faster problem solving as a reliable support team is always available for you. | May take longer to solve the problem as we have to understand the system each time. |
| Term | Committed scope and term | Limited commitment |
| Pricing | Pricing tied to service levels monthly/annual basis | Pricing tied to hours worked |
Time Zone
We prefer to work in Indian Standard Time Zone & in overlapping working hours.
Providing you the benefit to collaborate & discuss your needs, and progress with the team in the overlapping hour every day. As well as sound work-life balance to our employees to have high efficiency & productivity at work.
The culture at Veztraa not only promotes 100% client satisfaction, but also takes utmost care (and focus) on our employees’ growth.
Having said, in case of Urgency/Crisis Scenario, our team is here irrespective of any time zones—holding our integrity towards you and your company. This is how we establish long-term relationships with our clients and attain a 95% client retention ratio.
Discuss with the teamTestimonials
Our Clients Say
We place a huge value on strong relationships. Our clients have faith in us. We always keep them ahead of their competitors by serving them top notch IT solutions.
Built an LMS with Zoom integration, grading system, and responsive UI. Can’t recommend them enough.
Nathan Scott
Tech Advisor, TutorNest | USA
Loved their eye for fashion tech. Our platform is now elegant, responsive, and feature-rich.
Sophia Nilsson
Founder, ModaBella | Sweden
9 Years of Trust & Hard Work
Over the years, we’ve combined deep technological expertise with cost-effective delivery to build tailored solutions across industries. Our focus is on creating reliable, scalable, and beautifully crafted digital products — fast, intuitive, and built to perform.
Veztraa is not just another software development company, but it is an institution for global businesses to get the technical solution to complex business problems and needs with a vision that is client-oriented. Learn more about our values, how we address challenges from our CIO, Veztraa Solutions.
Frequently asked questions (FAQ)
See the answers to some of our most commonly asked questions below.
We offer comprehensive software support and maintenance services including:
- Bug Fixes & Troubleshooting: Quick identification and resolution of software issues
- Performance Optimization: Speed improvements and resource optimization
- Security Updates: Regular security patches and vulnerability fixes
- Feature Enhancements: Adding new functionality and improvements
- System Updates: Keeping software compatible with latest technologies
- Database Maintenance: Optimization, backup, and data integrity checks
- Server Management: Hosting, configuration, and infrastructure support
- 24/7 Monitoring: Proactive system monitoring and alert management
🏆 Awards
As the world’s leading web & mobile app development company, we have been privileged to win 6+ awards for our working process. We’re honored to be a recipient of each of these awards for our hard work & customer loyalty.
SGCCI
Best outsourcing company in SGCCI
Clutch
Certified Top 1000 Companies Global 2021
Siliconindia
Certified as a Mobile app Developers