Terms & Conditions
These Terms and Conditions ("Terms") govern your access to and use of veztraa.com and the software development, consulting, and related services provided by Veztraa Solutions ("Veztraa," "we," "us," or "our"). By accessing our website or engaging our services, you agree to be bound by these Terms.
Questions about these Terms? Reach us at inquiry@veztraa.com
Veztraa Solutions is a software development and digital transformation company incorporated in India, providing custom software development, AI/ML engineering, mobile and web application development, cloud and DevOps consulting, staff augmentation, and related professional services (the "Services") to clients worldwide.
These Terms apply to all visitors, users, and clients who access our website or engage our Services. Specific engagements may be further governed by a separate Master Services Agreement, Statement of Work, or Order Form executed between Veztraa and the client (a "Service Agreement"). In the event of any conflict between these Terms and a Service Agreement, the Service Agreement shall govern with respect to that engagement.
1. Acceptance of Terms
By accessing, browsing, or using veztraa.com or engaging any Service, you represent that you have the legal authority to enter into these Terms on behalf of yourself or the entity you represent, and you agree to comply with these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not access or use our website or Services.
2. Our Services
Veztraa provides the following services to clients worldwide:
Custom Software Development
Bespoke web and enterprise software built around your specific business requirements.
AI & Machine Learning Solutions
Generative AI, LLM integration, predictive analytics, and machine learning engineering.
Mobile & Web Application Development
Native and cross-platform mobile apps, and modern web applications.
Cloud & DevOps Engineering
Cloud infrastructure, CI/CD pipelines, and DevOps consulting.
Quality Assurance & Testing
Manual and automated testing to ensure product quality and reliability.
Staff Augmentation
Dedicated developers and teams to extend your in-house capacity.
The specific scope, deliverables, timelines, and fees for any engagement will be set out in a mutually executed Statement of Work or Service Agreement. Content on this website is provided for general informational purposes and does not itself constitute an offer capable of acceptance.
3. Client Engagements & Statements of Work
Where you engage Veztraa for software development or consulting services, the specific terms of that engagement β including scope, deliverables, milestones, fees, and payment schedule β will be documented in a Statement of Work ("SOW") or Service Agreement signed by both parties. Each SOW is incorporated into, and governed by, the applicable Service Agreement between Veztraa and the client. No Services will commence until a SOW has been mutually agreed and, where applicable, any required deposit has been received.
4. Fees & Payment Terms
Fees for Services are as set out in the applicable SOW or Service Agreement and are payable in the currency and on the schedule specified therein. Unless otherwise agreed in writing, invoices are due within 15 days of the invoice date. Late payments may accrue interest at the maximum rate permitted by applicable law and may result in suspension of Services until outstanding amounts are settled. All fees are exclusive of applicable taxes, duties, and levies, which shall be borne by the client except for taxes based on Veztraa's net income.
5. Intellectual Property Rights
All content on this website β including text, graphics, logos, trademarks, and source code β is the property of Veztraa Solutions or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, publicly display, or create derivative works from this content without our prior written consent, except as permitted for personal, non-commercial reference. With respect to client engagements, unless otherwise agreed in a Service Agreement, upon full and final payment for a specific deliverable, Veztraa assigns to the client all right, title, and interest in the bespoke deliverables created specifically for that client under the applicable SOW, excluding Veztraa's pre-existing tools, frameworks, libraries, and general know-how, which are licensed to the client for use with the delivered work on a non-exclusive, perpetual basis.
6. Confidentiality
Each party agrees to protect the other party's confidential information disclosed in connection with the Services using at least the same degree of care it uses to protect its own confidential information, and in no event less than a reasonable degree of care. Confidential information excludes information that is or becomes publicly available through no fault of the receiving party, was rightfully known prior to disclosure, or is independently developed without use of the disclosing party's confidential information. This obligation survives termination of any engagement for a period of three (3) years, or indefinitely with respect to trade secrets.
7. Third-Party Links & Services
Our website may contain links to third-party websites or services that are not owned or controlled by Veztraa. We have not reviewed all such linked sites and are not responsible for their content, privacy practices, or terms of use. The inclusion of any link does not imply endorsement by Veztraa. You access any third-party website entirely at your own risk and should review its applicable terms and privacy policy.
8. Prohibited Conduct
You agree not to use our website or Services to:
Post Unlawful Content
Transmit unlawful, threatening, harassing, defamatory, obscene, or infringing content.
Violate Applicable Law
Violate any applicable local, national, or international law or regulation.
Gain Unauthorized Access
Attempt to gain unauthorized access to our systems, networks, or data.
Introduce Malicious Code
Introduce viruses, malware, or other harmful code.
Interfere with the Website
Interfere with the proper functioning of the website or Services.
We reserve the right to suspend or terminate access for any user who violates this section, without prior notice and without liability.
9. Disclaimer of Warranties
Except as expressly set out in a Service Agreement, the materials on this website and, to the maximum extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. Veztraa does not warrant that the website will be uninterrupted, secure, or error-free, or that any defects will be corrected.
10. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall Veztraa, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunity, arising out of or related to your use of the website or the Services, even if advised of the possibility of such damages. Except in cases of gross negligence, willful misconduct, or as otherwise set out in a Service Agreement, Veztraa's aggregate liability arising out of or relating to a specific engagement shall not exceed the total fees paid by the client to Veztraa for the Services giving rise to the claim in the twelve (12) months preceding the event giving rise to liability.
11. Indemnification
You agree to indemnify, defend, and hold harmless Veztraa Solutions and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your breach of these Terms, your misuse of the website or Services, or your violation of any applicable law or third-party right.
12. Termination
We may suspend or terminate your access to the website or any Service at any time, with or without cause or notice, including for any breach of these Terms. Provisions of these Terms that by their nature should survive termination β including intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, and governing law β shall survive any termination or expiration of these Terms. Termination of a specific client engagement shall be governed by the terms of the applicable Service Agreement.
13. Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the Services that cannot be resolved amicably through good-faith negotiation within thirty (30) days shall be submitted to arbitration under the Arbitration and Conciliation Act, 1996, seated in Gandhinagar, Gujarat, India, and conducted in the English language, with the courts of Gandhinagar, Gujarat having exclusive jurisdiction over any matter not subject to arbitration.
14. Force Majeure
Neither party shall be liable for any failure or delay in performance under these Terms resulting from causes beyond its reasonable control, including acts of God, natural disaster, war, terrorism, civil unrest, labor disputes, governmental action, internet or telecommunications failures, or pandemic, provided the affected party promptly notifies the other party and uses commercially reasonable efforts to resume performance.
15. Changes to These Terms
We reserve the right to revise these Terms at any time by updating this page. Material changes will be indicated by an updated "Last Updated" date and, where required by law or a Service Agreement, we will provide additional notice. Your continued use of the website or Services after any revision constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.
16. Contact Us
If you have any questions about these Terms, please contact us by email at inquiry@veztraa.com or by post at: Veztraa Solutions, IT Tower 3, Gate 1 Road, Infocity, Near IT Tower 1, Gandhinagar, Gujarat 382007, India.
inquiry@veztraa.com